If you’ve just gotten on Twitter, you might be feeling lost in a sea of acronyms and crunched for space as well.
No worries if you haven’t got a bosom Twitter buddy to let you in on the lingo now that Garin Kilpatrick of Twitter Tools Book has twenty common acronyms to get you started.
Before you know it, you’ll be flying high with a whole flock behind you, so hang in there.
• API: Application Program Interface.
API is a set of routines, protocols, and tools for building software applications. Although APIs are designed for programmers to use as building blocks, they’re ultimately good for users, too, because they guarantee that all programs using a common API will have similar interfaces.
• CC: Carbon-copy.
Works the same way as email. So if you’re mentioning someone on Twitter and want to “copy” someone else in your tweet just include “CC: @ ___” and you’re good.
• CPC/PPC: Cost Per Click/Pay Per Click.
This method of advertising on a search engine entails an agreement to pay a certain amount every time someone clicks on your ad.
• CRM: Customer relationship management.
CRM entails all aspects of interaction a company has with its customer, both sales and service related.
Social CRM (SCRM or CRM 2.0) builds upon CRM by leveraging a social element that enables a business to connect customer conversations and relationships from social networking sites into the CRM process.
Full story at Twitter Tools Book.
Learning the lingo of Twitter.
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