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AT&T responds to Fake Steve's Operation Chokehold

Posted Dec 16th, 2009 at 8:13 AM and seen
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AT&T responded to Fake Steve Jobs’s parodious call to choke the AT&T network as a protest against the company. AT&T’s response is:

We understand that fakesteve.net is primarily a satirical forum, but there is nothing amusing about advocating that customers attempt to deliberately degrade service on a network that provides critical communications services for more than 80 million customers. We know that the vast majority of customers will see this action for what it is: an irresponsible and pointless scheme to draw attention to a blog.

According to Cultofmac, the AT&T spokesperson doubted that people could bring down the network anyway. I’m so bummed that I will be on a plane on Friday at noon. AT&T under-estimates the protest power of Apple customers.

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Photo credit: Fotolia

 Guy Kawasaki

Comments (10)

Dec 16, 2009
Concerned for Apple said...
iPhone users are giving AT&T more and more ammo to go the VZW/Google route (are you suggesting that Android wont work on AT&T?); then what will Apple do, sign up with T-Mobile USA? Be careful iPhone users what you wish for ! :-)
Dec 16, 2009
Arvino Mudjiarto liked this post.
Dec 16, 2009
tewha said...
@Concerned for Apple: The iPhone does not somehow produce magical data packets that rip into AT&T's network. They're just data packets. If Android catches on and is useful, it would produce the same problem to AT&T. And AT&T knows that.

AT&T is involved in image management. I'm sure they'd rather stick with the iPhone than show the less knowledgeable users that the technical people were right when they said that the fault was AT&T.

Dec 16, 2009
DavidHS said...
Not advocating for the protest, but waving a red flag in front of a highly technical and motivated group of people doesn't seem a wise idea.

On a related topic, I note that in AT&T's reply they mention 80 million customers.Yet in their paper ads they claim that they 97% of Americans. 80 million seems much smaller than 330 million. Will the new census show a mass exodus of Americans - because of poor AT&T service?

Dec 16, 2009
HeyMonge said...
Still they don't get it. People are really pissed about their poor service and their ability to listen to their customers.

Something needs to change. I know a few people switching to the new Android phone soon. They felt the iPhone was a great promise that never delivered.

Dec 16, 2009
Stii Pretorius said...
hmmm, thats quite a brave response...
Dec 16, 2009
Bill Jackson III said...
DavidHS: You left out a word. They say they *reach* 97% of Americans (think coverage area), not that all of those are customers. :)
Dec 16, 2009
BradHutchings said...
I wouldn't have known about this if AT&T hadn't drawn my attention to it. Hopefully, they'll remind me an hour before!
Dec 16, 2009
Reno_Web_Design said...
Wait until 4G LTE technology kicks in.. Europe just launched the first 4G wireless network

* Download speed is 42.78Mbit/
* Upload speed is 5.30Mbit/s.

http://bit.ly/7DlRUD

Dec 16, 2009
avg8 said...
Guy's cautionary remark well noted and admitting that I am actually happy with my 3G service I am annoyed by AT&T arrogance. I have had this service for about 2 months - had been out-of-contract for previous 2 years - and committed to their 2 year contract after being told that the extra data service cost would be for unlimited usage. I know I am not one of those "hogs" that would see a sharp increase in monthly fees, but it is a principal too. I think I am seriously considering being a part of this action to make sure the message is indeed sent and spokesperson eating crow.
Last time I looked I thought I was the customer and that (any) suppliers care about what we want, need and feel is right... Guess I am wrong again?

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