Many people take their work home with them, checking e-mail at all hours and doing so while believing that the client is demanding such effort, but it’s often a self-inflicted burden, argues Leslie Perlow of Harvard Business School. There are real concerns about clients’ expectations of the workforce, but these are often heightened and exaggerated by the fears and habits of individuals, teams and companies, leading to a “culture of responsiveness” that never allows a worker to turn “off.”
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