Readers correctly interpret the tone of emails 50% of the time

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Readers correctly interpret the tone of emails 50% of the time

Posted Jul 27th, 2010 at 3:22 AM and seen 8605 times

Put this in your brain box: According to a University of Chicago study, readers correctly interpret the tone of emails a little over 50 percent of the time. That’s it—a coin flip. A coin flip decides whether or not your email’s tone gets across. What’s worse is that 90 percent of readers believe they correctly interpret the email’s tone, while 80 percent of writers think the tone will be clear.

Tired of such bad odds, entrepreneur Matt Eldridge decided to create a tone-check plug in for Microsoft outlook. The beta is available now (and free!).

Read the full story at ABC News.

Learn more about how our brains work.

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