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Social media: And your business communication strategy [infographic]

Posted by / July 5, 2011

Social media is rapidly transforming the way organizations communicate with customers. As a cost-effective way to engage online, social media gives companies broader reach beyond traditional communication methods like email. With a simple post or tweet, businesses can promote products and services, provide instant feedback or support, creating an online community of brand enthusiasts. Staying competitive in today’s fast moving business landscape requires a solid social media strategy.

(Click on the infographic below to learn more.)

Via Column Five for Socialcast

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  • Don Hajicek

    As a brand evangelist (Would the Bradjelina equivalent be Brandgelist?), I can tell you that the biggest difficulty is in convincing clients that it’s worth the effort. "The conversation is going on with or without you… and your organization needs to engage its customers, prospects, and critics with the same high level of effort."

    "Eh. Who has time for that?"

    Me. 🙂