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Whether you’re a manager or salesperson, listening is one of the most valuable skills on your repertoire. Unfortunately, as Open Forum points out, many of us don’t really listen. The article offers some questions you should ask yourself about your listening habits. Here’s the most important one and an explanation:

Are you hearing what they are really saying? Or are you too colored by your own perceptions, judgments and filters?

This last question is critical. If you are honest, you will most likely begin to see that your filters are getting in the way of communication. By recognizing that you even possess these filters, you can become more aware when they begin to color your interpretations. This allows you the choice to set them aside so you can create an effective opening to listen.

Full story at Open Forum.

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