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8 science-backed tips to build trust at work

Trust is the foundation of any effective team, so building it in an atmosphere often fraught with pressure and politics is challenging.

Claremont Graduate University professor┬áPaul J. Zak has been studying how company culture can positively impact productivity for a decade, and here’s a small sample of what he’s found effective.

1. Recognize excellence.

According to the data, “recognition has the largest effect on trust when it occurs immediately after a goal has been met, when it comes from peers, and when it’s tangible, unexpected, personal, and public.” Public recognition also provides opportunity for high-performers to share best practices.

2. Provide a challenge.

“When a manager assigns a team a difficult but achievable job, the moderate stress of the task releases neurochemicals, including oxytocin and adrenocorticotropin, that intensify people’s focus and strengthen social connections,” writes Zak. “When team members need to work together to reach a goal, brain activity coordinates their behaviors efficiently.”

A word of caution, though: This only works “if challenges are attainable and have a concrete end point; vague or impossible goals cause people to give up before they even start.”

Full story at Inc.

Company culture built on trust.

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