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The BART agent with the personal touch

It’s easy to feel like just a number when riding public transit, crammed in a car with thousands of people, where no one knows your name.

William Cromartie feels it’s his mission to change that for the 4,000 people he sees a day riding the San Francisco subway system.

The goal of his career isn’t to move up, but to make it matter.

Props to filmmaker¬†Ivan Cash¬†for highlighting an everyday hero. Who knows how many lives he’s saved by simply noticing people?

Full story at Vimeo via Laughing Squid.

Good news.

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