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Go beyond first impressions to better understand others


He was a leader who had a big swagger. He was brash, with an audacity and arrogance beyond compare. I observed him from afar and disliked him immediately. One day, he reached out to me and asked me to coach him. Although I didn’t realize it then, this was a test. Could I find any goodness in him?

As I opened myself to him, I learned that he was kind, funny and one of those rare people who would give someone the shirt off his back. Compassion was part of his personality, and it was a wonderful surprise. I grew to appreciate the good in him.

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